Reseller Getting Started Guide

Congratulations on choosing one of the most premium hosting providers on the Internet. If you are like most webmasters, it probably was not an easy decision. However, no other hosting company can match our speed, reliability, and performance. Our quality of service is truly second to none and our prices are among the most competitive on the web. With us, you can rest assure your website is always up and running at lightning fast speeds.

This guide will assist in quickly getting your reseller account up and running. Please read the entire guide, from top to bottom and follow all instructions. Everything is clearly explained and all your questions should be answered within this guide. Information is constantly updated to address troubles and questions previous clients encountered. Over time and after thousands of new account signups, this guide has become highly effective. If you have any suggestions (after setting up your account) on how to improve this guide, we would be happy to hear from you.

Setting Up Your Master Account

Your first step should be getting your Reseller Master Account setup. The master account is the domain that you will use for creating and managing all other domains that you have in your reseller account. If you are new to the world of web hosting, please read over the following documentation for help with setting up your Master Account:

[ Web Hosting Beginner's Documentation ]

Creating And Managing Accounts

You can create and manage domains by using the Web Host Manager (WHM) software that comes with your reseller package. You can login to this software by going to http://serverip:2086 (e.g. http://10.2.3.54:2086) OR http://yourdomain.com/whm once your domain has resolved. For more information on using the features of WHM, please read below.

You must login to WHM and create a package before you can create an account.

Step 1: Create a package

https://esupport.acenet-inc.net/article/250

Step 2: Create an account

https://esupport.acenet-inc.net/article/249

For more information on using the functions provided to you within WHM, please see the WHM Manual link provided below. This material can also be found directly within our Documentation Center.

[ WHM Manual ]

We also have some video tutorials on using WHM. To view them please [ CLICK HERE ].

Dedicated IP Addresses

For more information on Dedicated IP addresses, including their definition, uses, and benefits, please see our docmentation on Dedicated IP addresses [ HERE ]. IP addresses are $1.50/month each for Resellers. You can request them at:

[ Account Upgrades Form ]

Setting Up Email Accounts

To setup an email account, login to cPanel and follow these simple steps:

- Click [Mail]
- Click [Add/Remove Accounts]
- Click [Add Account]

The next page is self-explanatory. For the email option you would enter a username. Then select a password and set a quota. The quota is the maximum amount of disk space the account can use. The quota field is optional, so you can leave blank.

You can learn how to create an email account by watching our online move demo [Watch Movie]

Now, you will want to access your email account to send/receive emails. To do this you can either use web-mail or an email client. We recommend using Outlook Express, which is included with Microsoft Windows. To learn how to setup Outlook Express, you will need these settings:

Mail Server: POP3
POP3 Server: mail.yourdomain.com (replace with your actual domain name)
SMTP Server: mail.yourdomain.com (replace with your actual domain name)
Account Name: user@yourdomain.com (Use your full email address)
Password: This is the password for the above email account

You can see screen shots on how to setup Outlook Express [Here]

You can access web-mail at http://yourdomain.com/webmail. It will ask for a username and password to login. The username would be a full email address and the password would be the password for that email account.

Notice: Email will not work until your domain has resolved!

Additional Resources

[ CPanel Manual ]
To learn how to use all the features available within CPanel, read the CPanel Manual. This is a complete manual that outlines and explains every feature available within CPanel.

[ Online Movie Demos ]
To see how to do many things in CPanel, watch our online movie demos. These are complete, ste-by-step demos, that will assist in using many features available in CPanel.

[ cPanel Forums ]
Search through thousands of threads and hundreds of thousands of posts. You are sure to find information on anything you are looking for in the CPanel forum. This is a great source of information and we highly suggest taking advantage of CPanel's excellent user forum.

Through the use of the above resources, you will be able to acquire the knowledge you need!

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