Acenet-Inc Client Testimonials

Thank you Ace-host you have once again worked out some tech problems that I caused because of my lack of tech knowledge. You make it easy for the average small business owner to concentrate on their company while trying to have a web presence. I have been with Ace-host for 5 years or so, your support has always been prompt & free. Thanks

- Kevin (631flower.com)

I want to express my sincere apreciation to the support staff for alerting me that I exceeded my space quota. You were helpful in giving me the information I needed to complete my task of removing old and unused files to bring my space within limits. Kudos to everyone who helped. As always, you are A-1 in my book of technical helpers.

- Gene Maslar (maslar-online.com)

Patiently worked with me until the issue was resolved. Thanks!

- KDJ Outsourcing (w-wfirearms.com)

I have been using ace-host as a referral from a friend for over a year now, and they have been nothing short of awesome, downtimes that I experienced were short and the support team had sent emails with plenty of notice that the downtime would occur. These scheduled downtimes were also in low usage hours which ensured very little impact on my website.

- David Lanciault (www.gotcrohns.ca)

We have many sites with Ace-Host and the service has always been excellent, and the tech support fast and on-the-money.

Thanks!

- Tom Scheckel (www.bureauveritashse.com)

If I had to write a testimonial for every time I got good service I would simply have very little time for anything else!

Prompt support in the strangest hours of the morning and really helpful information when I needed it. I moved my account to Acenet around 4 months back and found the x-factor I was missing from my old provider. I have a resellers package with them now and have not looked back since.

I can really recommend Acent for all your hosting requirements, world class service at the best price imaginable.

Gofindit.co.za
South Africa

- Go Find It (gofindit.co.za)

Ace-Host has provided valuable customer support, an outstanding service at a value of a price.


- Leo Porter Photography (www.leoporter.com)

I tried many hosting providers since the year 2000; when I joined Ace Host two years ago I stop looking at any other provider. These guys are doing a great job in their servers and provided a very professional support.
Now I'm happy and so are my customers.

Haythum. A. Osman
Soft Plus Ltd.

- Haythum A. Osman (www.softplusltd.com)

If you are considering using Acenet, stop, now. You are quite simply wasting your time. Sign up, and then get on with something useful! You have found what you're looking for.

Acenet must be the best web hosting company there is. I really cannot imagine how it is possible to be any better. There may well be cheaper hosts, but Acenet seems exceptionally reasonable, even generous in their pricing plans (don't tell them though). But that really is not the point.

If you have a presence on the web your website IS your company. It's what people see, or don't. Technical support is not an optional extra and yet most technical support, let's face it, is rubbish. Simply getting tech support to read your questions is hard enough let alone getting a half decent answer! Apparently it is simply not possible to provide good technical support and remain competitively priced in the markeplace today. So how do Acenet do it then?

Well, IMHO Acenet should be a pilgramage destination for customer support generally. They make me feel as if I am their only customer! Acenet technical support appears to me to be half a dozen or a dozen guys, as sharp as tacks, sitting on their hands 24/7, waiting for me to call and ask them some dumb question about, well, about anything that's causing me grief (about my website that is! There are limits even at Acenet.). My questions,. technically speaking, seldom have much to do with hosting per se, but they answer them anyway, couteously, completely, expertly, concisely, and, it feels, instantaneously! I get the impression that their aim is quite simply to ensure that my little bit of a server somewhere is growing as well and as fast as it can, and that if there's anything they can do to help it grow faster they'll do it.

If this all sounds ridiculously OTT, it isn't. But I can imagine that it sounds it. Sign up and you'll find out. It is technical support, or actually customer service, that is out of this world. Mmm. Maybe that's how they do it.

sincerely
robin


- Robin Greaves, Phoenix Change (phoenixchange.com)

Had an issue on how to do redirecting and found their technician Andy Belleba to be very helpful and quick. Many thanks for the excellent support!

Dr. Bob

- Bob Bohannon (www.onasco.com)